Privacy Policy

1. Introduction

Echobravoenglish (“Company”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website [www.echobravoenglish.com] and use our services, which include courses and lessons in Maritime and Technical English and selling technical books (“Services”). Please read this Policy carefully. If you do not agree with the terms of this Policy, please do not access the website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you purchase something on the website, make a purchase, or contact us. This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

2.2 Non-Personal Information

We may collect non-personal information about you whenever you interact with our website. This information may include:

• Browser name
• Type of computer or device
• Operating system
• Internet service provider
• Other technical information such as IP address, referring/exit pages, and date/time stamps

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

3. How We Use Your Information

We use the information we collect in the following ways:

3.1 To Provide and Improve Our Services

We use your information to deliver the courses and books you request, to process your transactions, and to provide customer support.

3.2 To Communicate with You

We use your information to send you updates, marketing communications, and other information that may be of interest to you.

3.3 To Personalize Your Experience

We use your information to personalize your experience on our website, such as showing you content and products that match your interests.

3.4 To Improve Our Website

We use non-personal information to understand how our Users as a group use the services and resources provided on our website.

3.5 To Protect Our Rights

We may use your information to protect our rights, property, or safety, and that of our Users or others.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information in the following situations:

4.1 With Service Providers We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 For Legal Reasons We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 The Right to Access

You have the right to request copies of your personal information.

6.2 The Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

6.3 The Right to Erasure

You have the right to request that we erase your personal information, under certain conditions.

6.4 The Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

6.5 The Right to Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

6.6 The Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.

8. Contact Information

For any questions or concerns regarding these Terms, please contact us by the email: support@echobravoenglish.com

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Echobravoenglish, Professional English Learning

Email: support@echobravoenglish.com

Phone: +351 929 191 530